FAQs
Questions, answered
Everything riders and drivers ask us most. Still stuck? Message us on WhatsApp.
Riding
Who can book a ride?
Anyone aged 18 or over can book. Every ride is driven by a woman whose details our team has checked.
How is my fare worked out?
By the estimated minutes your trip takes, at your ride type’s rate: SheGo ₦300, SheLuxury ₦320 and SheElite ₦335 a minute. A 30 minute SheGo trip is ₦9,000. You see the price before you confirm, and it does not change after.
What decides my ride type?
The age of the car. SheGo cars are from 2009 and older, SheLuxury from 2010 to 2015, and SheElite from 2016 on.
How do I pay?
Pay your driver directly at the end of the trip, in cash or by bank transfer.
How do I book?
Message us on WhatsApp and tap Book a ride. A booking page opens right inside WhatsApp: choose your pickup and drop-off, see the fare, and confirm. The SheDrives app for Android and iPhone is coming soon.
Can I see who is driving me?
Yes. As soon as a driver accepts, you see her name, photo, car and plate number, follow her on a map, and can chat or call her.
Where do you operate?
Lagos. We will share new cities on our socials as we grow.
Driving
Who can drive with SheDrives?
Women aged 21 or over with a valid Nigerian driver’s licence, a car with its registration papers, and a smartphone with WhatsApp.
How much does it cost to drive?
Nothing during launch. There is no subscription and no commission, so you keep every naira of every fare.
How do I apply?
Tap Become a driver to message us on WhatsApp. We send you a sign-up page that opens inside WhatsApp: your details, your licence and car, your payout details and photos of your documents, then you check and send. It takes about five minutes.
What happens after I apply?
Our team checks your details and documents by hand. Once everything is confirmed we approve you and let you know on WhatsApp.
How do I receive rides?
Type online in WhatsApp and open the Stay online page we send you. Keep it open while you are out, and new rides near you arrive in WhatsApp with buttons to accept or decline. The first driver to accept gets the ride.